Overview

No. of Vacancies

12

Job Description / Responsibility

  • Ensure that customer information is maintained accurately in the customer database
  • To coordinate the services of clients at the center premises
  • Should have capability to ensure quality customer service.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Be Responsible, Loyal, Proactive and result

Job Nature

Full-time

Educational Requirements

HSC/ BA/ BBA/ B.Sc/ Master in any discipline from any reputed Institution.

Experience Requirements

  • at least 1 year(s)
  • The applicants should have experience in the following area(s):
    • Face-to-Face Customer Support, Customer Support through Phone
  • The applicants should have experience in the following business area(s):
    • Mobile Accessories, Telecommunication, Cellular Phone Operator

Job Requirements

Minimum 1 year experience in Mobile/ Telecom industry will be preferred.

Job Location

Bogra, Dhaka, Narayanganj, Pabna, Rajshahi, Rangpur, Dhaka (Savar), Kustia, Jessore, Khulna & Tangail.

Salary Range

Negotiable

Other Benefits

As admissible by the Company.

About Smart Solutions

WE is a combination of Digital Services, brought together to offer a unique end user smartphone experience to the demanding users of this age.
While other smartphone brands concentrate only on delivering a box, we offer the complete experience that YOU as a user seek on a daily basis – limitless internet, a good camera to save your special moments, reliable backup storage on our cloud service so you do not have to delete any more of your favourite pictures or videos, digital content (in the form of news, entertainment and education apps), online radio and music player to soothe your spirit, and a powerful, fast processor to deal with all of these essential applications – in simple words, SMART SOLUTIONS that give you the complete experience.

Behind this array of WE’s services is aamra companies – a Bangladeshi group of companies with businesses in IT, Outsourcing, Textiles & Apparels and Professional Development. In the last three decades, we have been pioneers and in the forefront of business to business Technology products and solutions that include bulk internet connectivity for Telecommunications, Corporate Houses and ISPs, software and hardware services for the financial institutions, e-Payment services such as ATM, POS, credit and debit cards, storage and security solutions etc.